CORE Blimey! That's bad service

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Raqonteur's avatar
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You may, or may not have noticed.  My Premium/Core membership has dropped out.
I've been a Premium member for around 3 or 4 years.  Whilst I don't like the new Core name and theme, I was quite happy to pay for it at the old price.

Didn't happen.
For the first time in 3 years, my payment was declined.  No explanation why.

I contacted the help desk...
Still no explanation why the payment was declined.  Nor any offer to put a new membership through at the old price
Their answer, in full, pretty much boiled down to

Oops.  Sorry about that.  Please re-enroll at your convenience (and at the new price which is 165% of the old price)


Needless to say, I didn't take them up on their kind offer.
Nor will I for the many years I intend to remain with DA.
Well done DA.  Your thirst for extra funds has just cost you my membership fee forever.
And wonderful customer service.

Not a Happy Camper!



 
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Comments3
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Petrotasia's avatar
That's outrageous!

I never intended to get premium membership, well not when I have to pay for it that is. And now with the CORE thing, I was less interested in it because of the theme and well I just like the sound of "premium membership" more than hiding it with "CORE" (at first I thought it was something else special)

Welp, it's not bad to be a non-premium actually. I don't find it much different